Stevie Ritchie Moving Papa John’s Forward

What will Papa John do without an outstanding CEO like Stevie Ritchie? After all the backlash Papa John has recently received, many people may have thought that Papa John may be going through the beginning of the end. However, Stevie Ritchie has been making strategic maneuvers to drastically improve the damaged image that his company has received according to inc.com.

The article from inc.com stated that CEO Steve Ritchie, who has been with the company for 22 years, first wrote a well-crafted letter to customers apologizing to recent offensive and racial statements that were sent. He also stated that this sort of language from any context is not tolerated from no one at his company. He showed transparency, vulnerability, and empathy toward his empathy. He stated that Papa John is not one individual, but his company consists of 120,000 franchise and corporate team members worldwide.

Stevie Ritchie went further by stating his plans to restore Papa John’s image and changes for more diversity. He is working with outside experts to assist in auditing his company’s diversity, culture, and inclusion practices. Papa John will also send senior management to travel to talk and listen to franchisees and employees to gain feedback. He stated that they will be transparent to the public every step of the way, and he wants the public to hold them accountable.

Conclusion

The CEO of Papa John, Steve Ritchie, has been making strategic maneuvers to drastically improve the damaged image that his company has received according to inc.com. He has been with the company for 22 years, and he first wrote a well-crafted letter to customers apologizing to recent offensive and racial statements that were sent. As stated above, he is working on taking more actions. The article ended by saying basically that

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